Terms of Service

As a ‘villa marketing agency’, Bali Treasure Properties (BTP) supports Landlords, Tenants, Vendors and Buyers equally to provide assistance in establishing rental and sales arrangements with a mutual beneficial outcome.

Bali Treasure Properties is not acting on behalf of Landlords nor Tenants and keeps therefore a neutral, unbiased position to support and provide both parties with honest advice. BTP is not a legal law firm and therefore only uses its best intentions based on local knowledge and code of ethics to establish rental guidelines and legal advice. BTP therefore is in no way responsible for the legal actions of any transaction.

Bali Treasure Properties is working together with reputable notaries / PPAT who can provide legal advice, authentic deeds based on Indonesian law and carry out due diligence required for sales transactions. The decision for any legal advice for a sale transaction shall be at all times the discretion of the Buyer, therefore BTP cannot be held responsible for any advice provided by the chosen PPAT notary.

Advertising phase:

Bali Treasure Properties keeps the right to use fictive villa names for advertising purposes and not display the original name of the property. To protect the privacy of Landlords, Bali Treasure Properties arranges villa inspections only by direct appointments with Landlords or their representatives.

Bali Treasure Properties tries to update rental and sales rates as regularly as possible, however advertised prices shall be seen as guidelines, as selling or rental rates may be changed by Landlords without prior notice. Currency exchange rates between USD and IDR are subject to change any time according to market fluctuations.

Property photos are either provided by the Landlords or are made by Bali Treasure Properties directly to give the visitors a better insight about set up and condition of the listed premises. Bali Treasure Properties seeks to provide up-to-date villa photos however cannot guarantee the villa condition to be precisely as advertised on photos. Interior set up of premises as well as inventory seen on photos serve as a guideline only and does not necessarily guarantee to be part of the final villa inventory. Villa inventory will ultimately depend on the final agreement between Landlord and Tenant.

Rental Terms & Conditions:

Bali Treasure Properties serves as an advisor for Tenants and Landlords and provides a draft rental contract as a guideline. The Landlord and Tenant shall come to a mutual agreement assuming full responsibility based on the written and signed Rental Agreement. All terms highlighted in the Rental Agreement are solely to be negotiated and agreed upon between the Landlord and Tenant. Bali Treasure Properties cannot be held responsible for the agreed and signed Rental Agreement between the two parties with regards to content, the compliance of agreed terms, unexpected consequences for either party, inaccuracy of information or the absence of certain terms or conditions.

Reservations are based on a first come first serve basis. To secure a property, a non-refundable holding deposit payment to the Landlord is required by the Tenant. Any payment arrangements between Landlord and Tenant shall be adhered in writing in the Rental Agreement. Bali Treasure Properties cannot be held responsible for any payment discrepancies, payment delays, applied bank fees or the refund of security bonds. All payments shall be completed in net figures as stated in the Rental Agreement. Failing to execute payments on time as agreed in the Rental Agreement may result in a delay of the move-in date or the termination of the contract.

Rental extensions shall be arranged and communicated by Bali Treasure Properties based on up-to-date market rates on the day of extension.

Bali Treasure Properties charges Landlords a marketing fee based on the Landlord Contract Agreement. The non-refundable marketing fee is due directly upon receipt of rental payment by the Tenant. The marketing fee according to the Landlord Contract Agreement is non-negotiable.

Payment of rental income tax, land tax or any other property related taxes are the sole responsibility of the Landlord unless agreed differently with the Tenant. For further information, Bali Treasure Properties advises the parties to obtain related information directly from a tax advisor. Bali Treasure Properties cannot be held responsible about unpaid taxes or property related fees charged by government officials and authorities, including but not limited to IMB building permits and rental licenses.

It is the sole responsibility of the Landlord to assure that required licenses, permits and certificates are accurate and complete according to Indonesian Law.

Rental Preparation:

During the rental preparation process Bali Treasure Properties functions as neutral advisor for Landlords and Tenants and delivers the following services to facilitate the rental process:

  1. Detailed property preparation and condition check
  2. Set up of inventory and arrangement of additional items
  3. Villa handover including staffing & service providers.

Bali Treasure Properties completes this service out of good faith, however cannot be held accountable for any inaccuracy of such. The Landlord and Tenant are responsible to assure that all details are complete and accurate.

Bali Treasure Properties may communicate and arrange required maintenance issues with Landlords prior to rental begin of the Tenant, however cannot be held responsible for the completion of such maintenance work, meeting of deadlines nor the quality of maintenance work carried out by the Landlord or any third parties.

Damage of premises

Bali Treasure Properties makes every endeavor to list properties that meet western quality standards, however cannot be held responsible for the property condition or any damages that may appear during the rental period.

Bali Treasure Properties is not a villa management company and is therefore not obliged to provide maintenance services during the rental period. Responsibilities in terms of maintenance issues and damages shall be clarified directly between Landlord and Tenant in the Rental Agreement.


No liability can be taken for events outside of the company´s control such: unusually severe weather including floods, tsunamis, fire, tropical storms, acts of god, acts of government, interruption or failure of utility services (electricity, gas, water, etc.), power supply failures, renovations undertaken by property owners, neighborhood constructions, loss or damage on personal belongings or any accidents that may occur on the premises.

Bali Treasure Properties does not assume obligation in any way of the behavior or service attitude of third parties such as Landlords, Tenants, notaries, property employees or service provider such as internet or TV provider who are not directly employed by the company. Bali Treasure Properties cannot be held responsible for fraudulent activities by Landlords, Tenants or any other parties, including but not limited to theft or illegal activities and therefore can under no circumstances be held responsible for any legal dispute.

Bali Treasure Properties solely has the full discretion to refuse or discontinue services to any person, Tenant, Landlord, agent or any other parties at any time.

A continued participation and the acceptance of services provided by Bali Treasure Properties corresponds to the acknowledgement and a binding acceptance about the herein written Terms of Service.

Guests are obliged to purchase the necessary entry visa and to seek information about visa requirements and custom duties on their own.

Privacy Policy

Bali Treasure Properties requests private information from the visitor on this website. Visitors shall provide contact information such as name, email, phone number, preferences, interests and other information relevant to identify the needs of visitors that are required for the booking process. This information is only used to understand the customer’s needs and to deliver a more satisfying service. All given information will be handled discretely.

Bali Treasure Properties is committed to ensuring that the customer´s privacy is protected. The company will under no circumstances sell, distribute or lease personal information to third parties unless permission is given or it is required to do so by law.

Modification & Acknowledgement

Bali Treasure Properties may modify the content of the website and all terms & conditions at any time in sole discretion, by posting a notification of the new term or condition on the website. A continued participation on the website corresponds to the acknowledgement and a binding acceptance about the changes made. In case the modification is unacceptable for any party, the only way is to terminate services provided by the company.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Bali Treasure Properties and while the company endeavors to keep the information up to date and correct, Bali Treasure Properties makes no representations or warranties of any kind about the completeness, accuracy, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

The visitor acknowledges that provided information and materials may contain inaccuracies or errors and that Bali Treasure Properties expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. It shall be the visitors own responsibility to ensure that any products, services or information available through this website meet their specific requirements.

Copyright Notice

This website and its content is copyright of Bali Treasure Properties– Bali Treasure Properties 2019. All rights reserved. Bali Treasure Properties is taking copyright fraud strictly and will pursue fraudulent copy activities by lawsuit.

It is prohibited for third parties to copy and advertise or otherwise commercially exploit the content – especially property listings including property details, prices, availability updates, location details or photos – without the written permission by Bali Treasure Properties.

All material contained within this website is the sole property of Bali Treasure Properties and cannot be used, reproduced, copied or modified, in its entirely or in part, without prior consent by Bali Treasure Properties.

Bali Treasure Properties
custom-map-marker-no-shadow Jl. Subak Sari No.2c, Canggu – Brawa Kuta Utara, Kab. Badung, Bali 80361 – Indonesia
ico-clock-green-wbg Opening hours: Monday – Friday (9:00- 17:00) Saturday (9:00- 13:00)
ico-envelope-green-wbg info@balitreasureproperties.com
ico-envelope-green-wbg service@balitreasureproperties.com
ico-phone-green-wbg Office : +62 851 0015 2013 (9:00-17:00)
ico-phone-green-wbg Mobile: +62 878 6050 0289 (9:00-17:00)


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